A REGULAR, STRUCTURED ROUTINE KEEPS EVERYTHING IN ITS PLACE

The management of every business, whether it is a multi-national entity, an SME (small to medium enterprise), a micro-business or a sole trader, it must have up-to-date and accurate data about every aspect of their trading operations. In these volatile times, the health of a business can be compromised overnight, so managers must have access to relevant information so they can make operational corrections quickly.

In this mix is the financial data which is always critical to the health of any business. Mistakes and omissions in entering the data into the business systems will appear in the various management reports used to make decisions. One of the most important duties of a bookkeeper is to ensure this does not happen and good bookkeepers usually have a few regular habits to keep them focused.

Making it a habit to regularly check the status of the accounting software being used, then performing updates and backups will be an important task for most bookkeepers in small companies. Larger entities will most likely have in-house computer experts to keep the software up to date, but for the others, including contract bookkeepers, the habit of setting reminders for this important task is on top of the list.

Next, is the important habit of entering all daily transactions on the day they occur, or if that is not possible, within the week they occur. Sometimes it may seem more efficient to leave customer receipts, invoices and other source documents until there is a sufficient mass to occupy an afternoon putting them into the software. This is a dangerous practice, because if management requests a report unexpectedly, none of these transactions will be there.

Also, a recurring nightmare for accountants with small business clients who do not have a regular bookkeeper is to be handed a large box full of transaction documents and be asked to prepare a yearly tax return. Leaving all the data entry until this point in the financial year not only creates a huge workload but also, the owner has missed out on the benefit of reporting information that informs key decisions.

The third important habit is to keep the filing up to date. Some micro-businesses may still use a paper-based system, but the most efficient way to keep everything readily accessible is to upload the documents into the filing systems built into the software. This still requires setting up a system of folders for each financial year, appropriately named to suit the business.

It is also important to remember that there are certain documents that the ATO (Australian Taxation Office) requires businesses to keep for sometimes up to seven years, so this habit is essential to providing the correct documents in the event of a tax audit. Also remember that any filing system is useless if documents cannot be retrieved when they are needed.

Consistency is the thread that runs through this discussion about good habits. It is also something that business owners managing their own SMSFs (self-managed superannuation funds) struggle with. Administering an SMSF is time consuming, with many reporting deadlines and other statutory requirements set down by the ATO. Many business owners are now using companies such as SMSF Assure who are specialists in the administration of SMSFs, so they can concentrate on managing their businesses.

THE DIGITAL REVOLUTION AND THE DEMISE OF PAPER FILES

Anyone who worked in the clerical/administration field prior to the introduction of computers can attest to the mountains of documents that they and their colleagues created, mailed out or received, moved around, processed then filed for legal, taxation and reporting purposes, year after year. This was followed by the annual review of archived documents and the shredding and disposal of those that had reached their disposal date.

The digital revolution started slowly with promises of a paperless office, which many laughed about for some years while paper continued to accumulate alongside computer terminals. However, technology improved over time and we now have the appropriate software and online tools to not only reduce the volumes of paper but to also deliver information and documents instantly.

Accounting and other business software has allowed businesses to generate, send and receive work orders, invoices, payments, bank statements, time sheets, pay slips and many other standard business documents electronically. The technology also saves and files these documents, and provided this is done securely using accepted protocols, they can be retrieved quickly when needed.

These advancements have changed the face of the typical office and also the way we work in that space. For example, most businesses now use the electronic lodgement system provided by the ATO (Australian Taxation Office) to lodge tax and annual returns such as company tax returns, fringe benefits tax returns, SMSF (self-managed superannuation fund) annual returns and the fund income tax returns.

It is not just businesses that appreciate the efficiency of paperless technologies. Ordinary PAYG (Pay As You Go) taxpayers can complete and lodge paperless tax returns through myTax, available on the ATO website. Information from banks, employers, government agencies, health funds etc. needed to complete individual tax returns is automatically uploaded, leaving the taxpayer to provide deductions and anything additional. Tax refunds are usually paid into bank accounts within two weeks.

SMSFs (self-managed superannuation funds) are another group that would struggle to manage multiple administration and reporting requirements without the speed and convenience of paperless technology. For example, fund trustees are responsible for ensuring that proper and accurate tax and superannuation records are kept, some for 5 years and others for 10 years.

To keep large volumes of financial reports, tax returns, investment information, minutes of trustee meetings, registers of members, declarations, reports and other documents for up to 10 years is a logistical nightmare. The whole scenario becomes much more manageable if these records are paperless.

Assisting fund trustees to manage their administration and reporting responsibilities can also be outsourced. Superannuation and taxation laws are complex and constantly changing, so specialist companies such as SMSF Assure can be engaged by trustees to ensure that all their actions are in accordance with current legislation. They will scan all fund documentation into their electronic document management systems for record-keeping and audit purposes, as well as maintain all registers and records on behalf of the fund. None of this would be possible without paperless technology.